Last Updated: October 2025
Welcome to Alka Jewels
By accessing or making a purchase on https://alkajewels.com, you agree to comply with and be bound by the following terms and conditions.
Please read them carefully before using our website.
- General Information
Alka Jewels is an online jewelry and accessories
By using our site, you confirm that you are at least 13 years old or accessing the site under the supervision of a parent or guardian.
- Use of the Website
You agree not to misuse our website or interfere with its operation.
You must not upload, post, or share any content that is offensive, harmful, or violates any law.
All products, prices, and content on this site are subject to change without notice.
- Product Information
We make every effort to ensure that product images, descriptions, and pricing are accurate.
However, slight variations in color, size, or appearance may occur due to lighting or screen differences.
All jewelry and accessory designs shown are handmade or gold-plated products, unless specified otherwise.
- Pricing and Payments
All prices are listed in Indian Rupees (INR).
We accept secure payments through Razorpay, PayPal, UPI (Google Pay, PhonePe, Paytm), and other listed gateways.
By completing a purchase, you confirm that the payment details you provide are valid and authorized.
We reserve the right to cancel any order if fraudulent activity is suspected.
- Shipping & Delivery
Orders are usually processed within 1–3 business days.
Delivery timelines depend on your location (generally 3–7 working days within India).
Once shipped, tracking details will be shared via email or WhatsApp.
We are not responsible for delays caused by courier services or unforeseen circumstances.
- Returns & Refunds
We ensure every product passes a strict quality check before shipping.
However, if you receive a defective or wrong item:
You must contact us within 48 hours of delivery.
Product must be unused and in its original packaging.
Refund or replacement will be processed once the returned item is received and inspected.
For hygiene and safety reasons, earrings and personalized items are non-returnable.
- Cancellation Policy
Orders can be canceled only before shipment.
Once dispatched, cancellations are not accepted.
Refunds (if applicable) will be issued to the original payment method within 7–10 working days.
- Intellectual Property
All content on this website—including text, images, graphics, logos, and product designs—is the property of Alka Jewels.
Reproduction or unauthorized use of any content is strictly prohibited.
- Limitation of Liability
Alka Jewels will not be liable for:
Any indirect, incidental, or consequential damages arising from the use of our products or website.
Any data loss, delay, or error caused by third-party services or internet issues.
Your use of this website and products is at your own risk.
- Privacy
Your personal data is handled as per our Privacy Policy.
We use industry-standard security practices to protect your information.
- Changes to Terms
We may update these Terms & Conditions from time to time without prior notice.
Revised terms will apply once posted on this page.